Formerly Milestone Kite · Installed and supported from Huntingdon, covering Cambridgeshire and East Anglia

Milestone Arcules cloud video surveillance

See your sites from your computer, tablet or phone, wherever you are. We install Milestone Arcules, set it up around your cameras and your sites, and support it afterwards.

  • SSAIB certified for CCTV
  • Huntingdon-based engineers
  • Free site visit

At a glance

Based in
Huntingdon
Covering
Cambridgeshire and East Anglia
Accreditation
SSAIB (CCTV)
System
Milestone Arcules, cloud video surveillance (VSaaS)
Services
Design, installation, set-up and maintenance
Suits
Single-site, multi-site and hybrid with XProtect
SSAIB certified

Overview

Milestone Arcules installers covering Cambridgeshire and East Anglia

BDi Advance installs and supports Milestone Arcules cloud video surveillance for businesses across Cambridgeshire and East Anglia. Arcules lets you view live and recorded footage from a computer, tablet or phone, with the video management software running in the cloud rather than on a recorder in your building.

Milestone Arcules was formerly called Milestone Kite. Existing Kite systems carry on working under the new name.

  • Huntingdon-based engineers working across Cambridgeshire and East Anglia
  • SSAIB certified for CCTV (visual surveillance systems)
  • Cameras, users and notifications set up around your site
  • One view of one site or many, from any device
  • Can run alongside Milestone XProtect where you already have it
  • Responsive maintenance and long-term support

Quotations start with a free site visit. Ring 01223 566 599 or use our contact form to arrange a time.

Security engineer inspecting a CCTV system at a business in Cambridge

Arcules or XProtect

Is Milestone Arcules right for your site?

Arcules suits many sites, but not every one. These are the questions we look at before recommending it.

  • Smaller sites that want less to manage

    Arcules

    Arcules is a plug-and-play option you can manage yourself, with software updates applied automatically in the cloud.

  • Several sites, or temporary ones

    Arcules

    Businesses with two or more sites get one clear overview, and new or temporary sites such as construction sites can be added easily.

  • An existing XProtect system

    Hybrid

    Arcules can be combined with on-premises Milestone XProtect, extending coverage to dispersed sites with minimal effort.

  • Footage kept on site

    XProtect

    If your policies require recordings to stay on a server in your building, an on-premises system such as Milestone XProtect may suit better.

  • Internet connection

    Site specific

    Cloud video uses each site's internet connection, so we check it at the survey. Where the connection is limited, an on-premises system may suit better.

  • Maintenance

    Ongoing

    The software updates itself, but cameras, cabling and network equipment still need looking after. Our maintenance contracts include a full check twice a year as standard.

Compare with Milestone XProtect

SSAIB certified
CHAS accredited contractor

Cloud video surveillance

What is Milestone Arcules?

Milestone Arcules is a Video Surveillance as a Service (VSaaS) system: video management software that runs in the cloud rather than on a recorder or server in your building. You can manage and review footage from any location, and the system stays up to date through automatic cloud updates.

Arcules works with a wide range of camera models and analytics options, and is suited to small, medium-sized and multi-site businesses. We plan the camera layout, install and connect the cameras, set up users and notifications, and support the system afterwards.

Milestone Arcules mobile app showing camera views and alarms

Notifications and site access

Arcules does more than show camera views. It can tell you when something needs your attention and help control who gets in.

Real-time notifications

Get email, text and push notifications on the things that matter, and open the footage straight from the notification.

Door control

Add door control to manage users, schedules and access levels, set door unlocking schedules and create rules that trigger notifications.

Need a full access control system? See our access control page, or ask us whether the door control in Arcules is enough for your site.

What Arcules does

Milestone Arcules features

Milestone Arcules puts live viewing, recorded footage and analytics into one interface you can reach from a computer, tablet or phone.

Because the software runs in the cloud, updates are applied automatically, and our work focuses on the cameras, network and set-up that make it work well on your site.

Monitor from anywhere

Computer, tablet or phone

View cameras by site and location, get email, text and push notifications, and tap a notification to see the event it relates to.

Commercial CCTV

Review and share footage

Incidents documented quickly

See recorded and live video, export and share footage easily, and speed up video reviews with forensic search.

What is cloud CCTV?

Analytics

Data-driven insights

Use cameras with built-in analytics, or add cloud-based analytics for people counting and detection, heat maps, vehicle counting and identifying people, vehicles and colours.

IP CCTV vs cloud CCTV

Door control at an entrance

Forensic search: finding a person

Forensic search with analytics

Who it suits

Who Milestone Arcules suits

Milestone Arcules is ideal for small, medium-sized and multi-site businesses.

These are the four situations where it fits best, and the system can grow as your needs change.

Single-site businesses

A plug-and-play option for smaller businesses, institutions and venues, which you can manage yourself.

Best for: one building where you want less equipment and admin on site.

Worth knowing: software updates are automatic, but cameras and network equipment still need regular maintenance.

Multi-site businesses

A clear, central overview of security across two or more sites, in one interface.

Best for: branches, depots or offices spread across a region.

Worth knowing: each site needs a suitable internet connection, which we check at the survey.

New and temporary sites

Easy to extend to new sites, or to temporary ones such as construction sites or social venues.

Best for: projects and events that need cameras for a limited time.

Worth knowing: power and connectivity at the site shape the design, so we look at both first.

Hybrid with XProtect

Combine Arcules with on-premises Milestone XProtect to extend coverage to dispersed sites with minimal effort or investment.

Best for: businesses already running XProtect at a main site.

Worth knowing: Milestone XProtect stays on site, while Arcules covers the smaller locations.

Milestone Arcules installation

How an installation works

Every Arcules installation begins with a free site visit, which is where your quotation comes from. We walk the site, agree which areas need cameras and look at the internet connection, then size the system to the site and the budget.

  1. Site visit

    A free visit to walk the site and prepare your quotation

  2. Design

    Camera positions, analytics, sites and users planned around how you want to use the system

  3. Installation

    Cameras installed, connected to Milestone Arcules and tested by our engineers

  4. Handover

    Users, notifications and the app set up, and your team shown how to find and export footage

  5. Aftercare

    Responsive maintenance, with remote support and diagnostics

Arcules installed under our SSAIB certification

SSAIB certifies us for visual surveillance systems (VSS), and every Milestone Arcules installation we carry out falls under that certification. If another company fitted your existing cameras, we can still service, maintain and take them over.

Local to you

Milestone Arcules across Cambridgeshire and East Anglia

We are a Cambridgeshire business with local engineers, providing responsive maintenance and long-term support for the Milestone Arcules systems we install.

Where we work

Our engineers install and look after Milestone Arcules systems from Cambridge and Huntingdon to Peterborough, St Ives, St Neots, Ely, Wisbech, March, Newmarket and Bury St Edmunds.

Most of our work is in the region, and we also look after national clients across the UK.

Related CCTV services

Arcules is one of several CCTV platforms we install. If an on-premises system or a different camera range suits your site better, we will say so.

Already have cameras from another installer? We service, maintain and take over systems installed by other companies.

“Advance Security has been our security systems installer and maintainer for the last 16 years. Our site has developed massively in that time and the security requirements have grown accordingly. We have Access Control Systems covering some 130 entrance doors across three offices in the UK and Advance has been instrumental in ensuring they were delivered to meet our demanding deadlines. Our CCTV system was recently brought up to the latest high definition IP platform, and again Advance Security were there to provide the transition, ensuring the minimum down time. I would have no hesitation in recommending Advance Security, they have a can-do attitude, and are always on call at a moment’s notice when we need them – any faults being resolved or repaired the same day.”

Group Facilities Manager, Sagentia

Next step

Book a free Arcules site visit

Milestone Arcules is priced for each site, not from a list. An engineer visits, looks at what you want covered and how the site connects to the internet, and designs the system around the site and your budget. The visit is free.

Talk to us about Milestone Arcules for your business

Arrange a free site visitCall 01223 566 599The visit is free

Frequently asked questions

Milestone Arcules is Milestone's Video Surveillance as a Service (VSaaS) system. It is cloud-based video management software that lets you view, manage and review footage from your cameras on a computer, tablet or phone, wherever you are.

Related reading

Ceiling-mounted CCTV dome cameras in a busy retail store

CCTV and data protection: a guide for UK businesses

A plain-English guide to CCTV and data protection for UK businesses, covering UK GDPR, ICO guidance, signs, DPIAs, retention, subject access requests, audio, ANPR and covert cameras.

Read More
CCTV Maintenance Best Practice

CCTV Maintenance Best Practice: Keeping Your Security System Working Properly

What Does Effective Commercial CCTV Maintenance Involve? A CCTV system is only useful if it works properly…

Read More
Commercial CCTV Camera Types Explained

CCTV Camera Types Explained: Choosing the Right System for Your Business

Understanding the Different Types of Commercial CCTV Cameras Choosing the right CCTV system can make a significant…

Read More