Milestone Arcules cloud video surveillance
See your sites from your computer, tablet or phone, wherever you are. We install Milestone Arcules, set it up around your cameras and your sites, and support it afterwards.
- SSAIB certified for CCTV
- Huntingdon-based engineers
- Free site visit
At a glance
- Based in
- Huntingdon
- Covering
- Cambridgeshire and East Anglia
- Accreditation
- SSAIB (CCTV)
- System
- Milestone Arcules, cloud video surveillance (VSaaS)
- Services
- Design, installation, set-up and maintenance
- Suits
- Single-site, multi-site and hybrid with XProtect

Overview
Milestone Arcules installers covering Cambridgeshire and East Anglia
BDi Advance installs and supports Milestone Arcules cloud video surveillance for businesses across Cambridgeshire and East Anglia. Arcules lets you view live and recorded footage from a computer, tablet or phone, with the video management software running in the cloud rather than on a recorder in your building.
Milestone Arcules was formerly called Milestone Kite. Existing Kite systems carry on working under the new name.
- Huntingdon-based engineers working across Cambridgeshire and East Anglia
- SSAIB certified for CCTV (visual surveillance systems)
- Cameras, users and notifications set up around your site
- One view of one site or many, from any device
- Can run alongside Milestone XProtect where you already have it
- Responsive maintenance and long-term support
Quotations start with a free site visit. Ring 01223 566 599 or use our contact form to arrange a time.

Arcules or XProtect
Is Milestone Arcules right for your site?
Arcules suits many sites, but not every one. These are the questions we look at before recommending it.
Smaller sites that want less to manage
Arcules
Arcules is a plug-and-play option you can manage yourself, with software updates applied automatically in the cloud.
Several sites, or temporary ones
Arcules
Businesses with two or more sites get one clear overview, and new or temporary sites such as construction sites can be added easily.
An existing XProtect system
Hybrid
Arcules can be combined with on-premises Milestone XProtect, extending coverage to dispersed sites with minimal effort.
Footage kept on site
XProtect
If your policies require recordings to stay on a server in your building, an on-premises system such as Milestone XProtect may suit better.
Internet connection
Site specific
Cloud video uses each site's internet connection, so we check it at the survey. Where the connection is limited, an on-premises system may suit better.
Maintenance
Ongoing
The software updates itself, but cameras, cabling and network equipment still need looking after. Our maintenance contracts include a full check twice a year as standard.


Cloud video surveillance
What is Milestone Arcules?
Milestone Arcules is a Video Surveillance as a Service (VSaaS) system: video management software that runs in the cloud rather than on a recorder or server in your building. You can manage and review footage from any location, and the system stays up to date through automatic cloud updates.
Arcules works with a wide range of camera models and analytics options, and is suited to small, medium-sized and multi-site businesses. We plan the camera layout, install and connect the cameras, set up users and notifications, and support the system afterwards.

Notifications and site access
Arcules does more than show camera views. It can tell you when something needs your attention and help control who gets in.
Real-time notifications
Get email, text and push notifications on the things that matter, and open the footage straight from the notification.
Door control
Add door control to manage users, schedules and access levels, set door unlocking schedules and create rules that trigger notifications.
Need a full access control system? See our access control page, or ask us whether the door control in Arcules is enough for your site.
What Arcules does
Milestone Arcules features
Milestone Arcules puts live viewing, recorded footage and analytics into one interface you can reach from a computer, tablet or phone.
Because the software runs in the cloud, updates are applied automatically, and our work focuses on the cameras, network and set-up that make it work well on your site.
Monitor from anywhere
Computer, tablet or phone
View cameras by site and location, get email, text and push notifications, and tap a notification to see the event it relates to.
Review and share footage
Incidents documented quickly
See recorded and live video, export and share footage easily, and speed up video reviews with forensic search.
Analytics
Data-driven insights
Use cameras with built-in analytics, or add cloud-based analytics for people counting and detection, heat maps, vehicle counting and identifying people, vehicles and colours.
Door control at an entrance
Forensic search: finding a person
Forensic search with analytics
Who it suits
Who Milestone Arcules suits
Milestone Arcules is ideal for small, medium-sized and multi-site businesses.
These are the four situations where it fits best, and the system can grow as your needs change.
Single-site businesses
A plug-and-play option for smaller businesses, institutions and venues, which you can manage yourself.
Best for: one building where you want less equipment and admin on site.
Worth knowing: software updates are automatic, but cameras and network equipment still need regular maintenance.
Multi-site businesses
A clear, central overview of security across two or more sites, in one interface.
Best for: branches, depots or offices spread across a region.
Worth knowing: each site needs a suitable internet connection, which we check at the survey.
New and temporary sites
Easy to extend to new sites, or to temporary ones such as construction sites or social venues.
Best for: projects and events that need cameras for a limited time.
Worth knowing: power and connectivity at the site shape the design, so we look at both first.
Hybrid with XProtect
Combine Arcules with on-premises Milestone XProtect to extend coverage to dispersed sites with minimal effort or investment.
Best for: businesses already running XProtect at a main site.
Worth knowing: Milestone XProtect stays on site, while Arcules covers the smaller locations.
Milestone Arcules installation
How an installation works
Every Arcules installation begins with a free site visit, which is where your quotation comes from. We walk the site, agree which areas need cameras and look at the internet connection, then size the system to the site and the budget.
Site visit
A free visit to walk the site and prepare your quotation
Design
Camera positions, analytics, sites and users planned around how you want to use the system
Installation
Cameras installed, connected to Milestone Arcules and tested by our engineers
Handover
Users, notifications and the app set up, and your team shown how to find and export footage
Aftercare
Responsive maintenance, with remote support and diagnostics
Arcules installed under our SSAIB certification
SSAIB certifies us for visual surveillance systems (VSS), and every Milestone Arcules installation we carry out falls under that certification. If another company fitted your existing cameras, we can still service, maintain and take them over.
Milestone Arcules across Cambridgeshire and East Anglia
We are a Cambridgeshire business with local engineers, providing responsive maintenance and long-term support for the Milestone Arcules systems we install.
Where we work
Our engineers install and look after Milestone Arcules systems from Cambridge and Huntingdon to Peterborough, St Ives, St Neots, Ely, Wisbech, March, Newmarket and Bury St Edmunds.
Most of our work is in the region, and we also look after national clients across the UK.
Related CCTV services
Arcules is one of several CCTV platforms we install. If an on-premises system or a different camera range suits your site better, we will say so.
Already have cameras from another installer? We service, maintain and take over systems installed by other companies.
“Advance Security has been our security systems installer and maintainer for the last 16 years. Our site has developed massively in that time and the security requirements have grown accordingly. We have Access Control Systems covering some 130 entrance doors across three offices in the UK and Advance has been instrumental in ensuring they were delivered to meet our demanding deadlines. Our CCTV system was recently brought up to the latest high definition IP platform, and again Advance Security were there to provide the transition, ensuring the minimum down time. I would have no hesitation in recommending Advance Security, they have a can-do attitude, and are always on call at a moment’s notice when we need them – any faults being resolved or repaired the same day.”
Group Facilities Manager, Sagentia
Next step
Book a free Arcules site visit
Milestone Arcules is priced for each site, not from a list. An engineer visits, looks at what you want covered and how the site connects to the internet, and designs the system around the site and your budget. The visit is free.
Talk to us about Milestone Arcules for your business
Arrange a free site visitCall 01223 566 599The visit is free
Frequently asked questions
Milestone Arcules is Milestone's Video Surveillance as a Service (VSaaS) system. It is cloud-based video management software that lets you view, manage and review footage from your cameras on a computer, tablet or phone, wherever you are.
Related reading
CCTV and data protection: a guide for UK businesses
A plain-English guide to CCTV and data protection for UK businesses, covering UK GDPR, ICO guidance, signs, DPIAs, retention, subject access requests, audio, ANPR and covert cameras.
CCTV Maintenance Best Practice: Keeping Your Security System Working Properly
What Does Effective Commercial CCTV Maintenance Involve? A CCTV system is only useful if it works properly…
CCTV Camera Types Explained: Choosing the Right System for Your Business
Understanding the Different Types of Commercial CCTV Cameras Choosing the right CCTV system can make a significant…


