Client feedback
Advance Fire & Security and BDi Security Solutions are now BDi Advance Fire & Security. Here is what clients of both companies have said about working with us on access control, CCTV, intruder alarms and fire alarm systems, in their own words.
- SSAIB certified security systems
- CHAS accredited
- FIA member
At a glance
- Client testimonials
- Nine, quoted in full
- Google reviews
- Four, from BDi Security Solutions clients
- Systems
- Access control, CCTV, intruder alarms and fire alarms
- Based in
- Huntingdon
- Covering
- Cambridgeshire and East Anglia, plus national clients across the UK
- Support
- 24-hour manned service line, 365 days a year
Overview
What our clients say about working with us
BDi Advance Fire & Security brings together Advance Fire & Security and BDi Security Solutions. The testimonials on this page were given to those companies, so each client names the company they worked with at the time. Every testimonial is reproduced in full, exactly as the client wrote it.
- Feedback from facilities, property, operations and maintenance managers
- Access control, CCTV, intruder alarms and fire alarm systems
- Long-term maintenance contracts as well as one-off projects
- Office fit-outs, managed buildings and operational sites
- Google reviews left by BDi Security Solutions clients
Quotations start with a free site visit. Call 01223 566 599 or send us your details and we will get one booked.
How we work
The service behind the feedback
Whether we installed your systems or are taking them over from another company, this is how we look after them.
Free site visit and quotation
Before we quote
Quotations start with a free site visit, so the design suits the site and the budget rather than being quoted blind.
Certified security installation
SSAIB
Access control, intruder alarm and CCTV work is carried out under our SSAIB certification.
Planned maintenance
Twice a year
Our maintenance contracts include a full check twice a year as standard.
Round-the-clock support
365 days
A 24-hour manned service line and a 24-hour emergency technician call-out, 365 days a year.
Remote support
Where possible
Remote support and diagnostics, so we can look into a fault before an engineer arrives.
Systems installed by others
Takeovers
We service, maintain and take over systems installed by other companies.
Security systems
Access control, CCTV and intruder alarms
Clients who rely on us to install, upgrade and maintain their access control, CCTV and intruder alarm systems. Read more about our access control, CCTV and intruder alarm services.
Installation, upgrades and maintenance
Two clients describe working with us on their security systems over many years.
Sagentia
“Advance Security has been our security systems installer and maintainer for the last 16 years. Our site has developed massively in that time and the security requirements have grown accordingly.
We have Access Control Systems covering some 130 entrance doors across three offices in the UK and Advance has been instrumental in ensuring they were delivered to meet our demanding deadlines.
Our CCTV system was recently brought up to the latest high definition IP platform, and again Advance Security were there to provide the transition, ensuring the minimum down time.
I would have no hesitation in recommending Advance Security, they have a can-do attitude, and are always on call at a moment’s notice when we need them – any faults being resolved or repaired the same day.”
Group Facilities Manager, Sagentia
The Papworth Trust
“Papworth Trust have worked with Advance Security since 2012 on all aspects of security maintenance works, including door control, intruder alarms, Net2 access systems and project works such as gate installations.
We have found them professional and attentive in their approach and would recommend them as an organised service provider within the security industry.”
Property and H&S Facilities Manager, The Papworth Trust
Taking over an existing system? We service, maintain and take over systems installed by other companies. More about maintenance
“Corby Power Ltd has worked with Advance Security for 10+ years to maintain and upgrade the security systems we utilise. They have consistently provided us with a reliable and efficient service that has met all our requirements. The personnel they have sent to our site have always carried out their work in a safe manner and complied with all the site processes and procedures.
We would have no hesitation in recommending their services to anyone who may be looking for a competent capable company to look after their security systems”
Maintenance Manager, Corby Power Station
Fire and security
Fire alarm and security contracts
Some clients use us for both fire and security systems, so one supplier handles installation, servicing, maintenance and call-outs. BDi Advance is a member of the Fire Industry Association (FIA).
Read more about our fire alarm and maintenance services.
Smith & Nephew, Cambridge
Fire alarm and security systems
“Advance Security has been the supplier of our fire alarm and security systems for a number of years. The contract includes servicing, emergency call outs (both in and out of working hours) and routine maintenance.
From initial consultation to identifying the right technology to support our business needs, through to installation and trouble-shooting, the service from Paul and his team has been outstanding. Their overall knowledge of the industry and systems, plus specialist training of highly skilled engineers and fully engaged and helpful office staff, provide a committed and superior service to that of their competitors.
I would have no hesitation in recommending this company to others.”
Facilities Manager, Smith & Nephew, Cambridge
COEL
Fire alarms, CCTV and access control
“During the past 17 years we have called on Advance Security on a regular basis. They are our first port of call for the installation of security systems in our office fit-out projects.
Whether they have been asked to install fire alarms, CCTV surveillance, or the latest in access control technology, they are always responsive to our needs. Advance Security delivers a first class, reliable service.”
Director, COEL
One supplier for fire and security
Installation, servicing and call-outs
A 24-hour manned service line and a 24-hour emergency technician call-out cover fire and security systems alike, 365 days a year, and our maintenance contracts include a full check twice a year as standard.
Google reviews
Google reviews from BDi Security Solutions clients
Before the two companies came together, clients of BDi Security Solutions left these reviews on Google. They are shown exactly as posted, with each reviewer’s name and the date shown on Google.
All four are five-star reviews.
Max Parsons
“Very knowledgeable company along with fantastic service and really friendly people, would highly recommended!”
Posted on Google: 15/04/2024
Rating: 5 out of 5 stars
Sebastian Mikoda
“Great service! Outstanding company, friendly and knowledgeable engineers.”
Posted on Google: 12/04/2024
Rating: 5 out of 5 stars
Nick Townsend
“Impressive service! BDi Security Solutions provided top-notch security solutions tailored to our needs. Professional team, smooth installation. Highly recommended!”
Posted on Google: 22/03/2024
Rating: 5 out of 5 stars
Paul Bolland
“Great company to deal with. Have been dealing with BDI Security Solutions Ltd for over 16 years and they are always professional with excellent customer service.”
Posted on Google: 20/03/2024
Rating: 5 out of 5 stars
Projects and buildings
Fit-outs, projects and managed buildings
Fit-out contractors, facilities teams and building managers on working with our engineers on site.
COEL
“We have been working with Advance Security for over 15 years and during that time have called on them on a regular basis to carry out security installations as part of our office fit-out and refurbishment projects. They are experts in all things security related and always provide a first class, knowledgeable service.
Due to the nature of our business we often have to complete projects to tight schedules and they are always flexible and responsive to our needs.
We would not hesitate in recommending Advance Security to businesses looking for professional, reliable and competitively priced security solutions.”
Director, COEL
Amey
“The engineers that have been on site have liaised with all members of our team whilst working on site. They were professional, great to work with, have understood the importance of timely completion of task and have above all worked safely and considerately.”
Operations Manager, Amey
Clerkenwell Property Management
“We are always looking to maintain a quick response time to resolving any issues for our tenants and therefore are always looking for the same from Advance when needed. I’m always pleased with their honest summation of what an issue may be and there willingness to help, even when it may not be related to their field of expertise.”
Building Manager, Clerkenwell Property Management Ltd
Turnstile installation in Bedford
“We have used Advance for all our security needs at our new headquarters in Bedford and so they were the first people we went to for advice on the Turnstiles installation. From the initial design to the final installation, I could not fault them. The works were completed on time and within budget, and the finish was far better than we ever imagined.”
Head of Facilities and Security at our client’s new headquarters in Bedford
Accredited for security and fire
Our access control, intruder alarm and CCTV work is carried out under our SSAIB certification. BDi Advance is a member of the Fire Industry Association (FIA) and is CHAS accredited. See our accreditations.
Clients and case studies
We are a Cambridgeshire business with local engineers based in Huntingdon, covering Cambridgeshire and East Anglia. Our engineers are local to the region, and we also work with national clients across the UK.
Our clients
See the organisations we work with and the fire and security systems we look after for them.
Case studies explain how a project was planned and delivered, from access control and CCTV to fire alarm takeovers.
Services our clients use
The testimonials on this page cover installation, upgrades, servicing and maintenance across our security and fire services.
We service, maintain and take over systems installed by other companies, as well as the systems we install.
Next step
Free site visit and quotation
Whether you need a new system, an upgrade or a maintenance contract for systems installed by another company, we start with a free site visit. We look at the building and what needs protecting, then design to suit the site and the budget. There is no charge for the visit.
Talk to us about your fire and security requirements
Book a free site surveyCall 01223 566 599No charge for the visit
Case studies
Case Study: Intelligent Access Control Integration for Ely Padel Club
Creating a fully automated booking and access system for a modern sports facility BDi Advance was approached…
Case Study: Intelligent CCTV Installation at a Secure UK Defence Facility
Delivering intelligent perimeter security for a strategic defence site BDi Advance was appointed to design, install and…
Case Study: CCTV Server Upgrade at Madingley Hall
Supporting the long-term security of Madingley Hall BDi Advance has worked in partnership with the University of…